Donate
Support
Helpdesk.
media
A 24/7 hotline that provides vital information assistance to people affected by the war in Ukraine

Мake a monthly donation to Helpdesk Media Foundation

Helpdesk support service starts with people like you

You can also support us anonymously through our founder Ilya Krasilschik's crypto account
Monero
425JHPtnsnmXxiUGge5vkATWjAKNqxaTkKrot7jj2552e4WQxwJXtSPLo8W7jb9jrQimrvGPyJmFhaE9r2H8Jf6eHewTjVM
One consultation
€12
One personalized chat-based consultation for one displaced person or family
One How-to instruction
€100
One how-to practical and fact-checked instruction for FAQ added to our database
One full day
€1000
One day of running our 24/7 hotline
We answer questions from people
affected by the war on a 24-hour basis
Every day we receive 100+ support requests. We see that people are frightened and disoriented. We сonnect threatened people to advise, support and services and believe that every person affected by the war regardless of their citizenship, gender, or age should have the opportunity to get help
Feedback
What those we help say
case #15955

I was held captive [by Russians] at Yelenovka, and afterwards I wanted to get the compensation payment. It took me a long time to find out how to apply for this compensation: I asked other volunteers and called about 30 different numbers. In the Helpdesk.media chat I got detailed answers about where to go and how to apply. I was amazed.

case #419

I mainly contacted Helpdesk.media on emigration issues. They went into my situation and gave me valuable tips and links. After the conversation, the chat was deleted, and I did not have time to save everything. I wrote to the Helpdesk again, and they helped me restore the information.

case #32

It’s great that now there is a place to write when it seems that the whole world is against you. You immediately realize that you are not alone with your problems, you are fine, and many people are solving the same problems.

case #123

I like the fact that you don’t focus on the person’s passport, that you help anyone who is against the war — compared to other services where I would be too worried about their altitude to ask for help.

case #5921

Thanks to your recommendations my friend has just crossed the boarder. Thank you so much, dear Helpdesk.
🙏🙏 🙏 We also have sent you a donation 🥰

case #15955

I was held captive [by Russians] at Yelenovka, and afterwards I wanted to get the compensation payment. It took me a long time to find out how to apply for this compensation: I asked other volunteers and called about 30 different numbers. In the Helpdesk.media chat I got detailed answers about where to go and how to apply. I was amazed.

case #419

I mainly contacted Helpdesk.media on emigration issues. They went into my situation and gave me valuable tips and links. After the conversation, the chat was deleted, and I did not have time to save everything. I wrote to the Helpdesk again, and they helped me restore the information.

case #32

It’s great that now there is a place to write when it seems that the whole world is against you. You immediately realize that you are not alone with your problems, you are fine, and many people are solving the same problems.

case #123

I like the fact that you don’t focus on the person’s passport, that you help anyone who is against the war — compared to other services where I would be too worried about their altitude to ask for help.

case #5921

Thanks to your recommendations my friend has just crossed the boarder. Thank you so much, dear Helpdesk.
🙏🙏 🙏 We also have sent you a donation 🥰

Your donation will help people to get support and services that can help them survive, defy and escape the Russian regime and its war. Every contribution, however big or small, is so valuable for their future

Thank you!


Contact us
Helpdesk Media Foundation
[email protected]
+371 2 8869218

© helpdesk.media, 2023
telegram     instagram     Instagram (ENG)
Privacy policy