I was held captive [by Russians] at Yelenovka, and afterwards I wanted to get the compensation payment. It took me a long time to find out how to apply for this compensation: I asked other volunteers and called about 30 different numbers. In the Helpdesk.media chat I got detailed answers about where to go and how to apply. I was amazed.

I mainly contacted Helpdesk.media on emigration issues. They went into my situation and gave me valuable tips and links. After the conversation, the chat was deleted, and I did not have time to save everything. I wrote to the Helpdesk again, and they helped me restore the information.

It’s great that now there is a place to write when it seems that the whole world is against you. You immediately realize that you are not alone with your problems, you are fine, and many people are solving the same problems.

I like the fact that you don’t focus on the person’s passport, that you help anyone who is against the war — compared to other services where I would be too worried about their altitude to ask for help.

Thanks to your recommendations my friend has just crossed the boarder. Thank you so much, dear Helpdesk.
🙏🙏 🙏 We also have sent you a donation 🥰

I was held captive [by Russians] at Yelenovka, and afterwards I wanted to get the compensation payment. It took me a long time to find out how to apply for this compensation: I asked other volunteers and called about 30 different numbers. In the Helpdesk.media chat I got detailed answers about where to go and how to apply. I was amazed.

I mainly contacted Helpdesk.media on emigration issues. They went into my situation and gave me valuable tips and links. After the conversation, the chat was deleted, and I did not have time to save everything. I wrote to the Helpdesk again, and they helped me restore the information.

It’s great that now there is a place to write when it seems that the whole world is against you. You immediately realize that you are not alone with your problems, you are fine, and many people are solving the same problems.

I like the fact that you don’t focus on the person’s passport, that you help anyone who is against the war — compared to other services where I would be too worried about their altitude to ask for help.

Thanks to your recommendations my friend has just crossed the boarder. Thank you so much, dear Helpdesk.
🙏🙏 🙏 We also have sent you a donation 🥰