hello! Helpdesk.
media here

We are a one-stop service: we aggregate verified information and vetted organizations.

We will explain to you how to leave, evacuate, protect yourself from war or police, transfer money, or set up a VPN. We will listen if you just need someone to talk to.
...

It's free of charge, anonymous and secure

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An example of how we a nswer questions

We’ve already answered 20000+
questions
War

How do I avoid being drafted into the military from my workplace?

Evacuation

Where to find addresses of Ukrainian refugee camps in Austria and Germany?

Security

How to cross the border with Poland?

Emigration

How to leave Russia if I am a foreigner?

Security

Will I be punished for transferring money to Ukraine from my foreign account?

Psychological help

My son might be mobilized. I am panicking and I cannot sleep. What do I do?

Documents and taxes

How to issue a power of attorney?

Security

How do I know if a criminal case has been opened against me?

Emigration

To which country can I move from Russia? How do I choose?

War

How do I avoid being drafted into the military from my workplace?

Evacuation

Where to find addresses of Ukrainian refugee camps in Austria and Germany?

Security

How to cross the border with Poland?

Emigration

How to leave Russia if I am a foreigner?

Security

Will I be punished for transferring money to Ukraine from my foreign account?

Psychological help

My son might be mobilized. I am panicking and I cannot sleep. What do I do?

Documents and taxes

How to issue a power of attorney?

Security

How do I know if a criminal case has been opened against me?

Emigration

To which country can I move from Russia? How do I choose?

Feel free to message for any reason even if it feels insignificant — perhaps this is not insignificant at all

our
position
  • 1 The Russian government is trying to block out the truth. We will talk: to keep you informed, to help cope with what is happening, to tell human stories, and to record the government's crimes.
  • 2 We fight lies and disinformation with facts. We verify our content before publishing and follow our fact-check principles. We do not post dubious information as the truth.
  • 3 We are against the current Russian regime. Russian authorities, who have been waging the war against Ukraine for 8 years, must be replaced. The perpetrators must be brought before a fair, public trial. The whole world must know the truth behind these crimes.
We are an international
non-profit
organization

Our team consists of citizens of 🇷🇺 Russia, 🇺🇦 Ukraine and 🇰🇿 Kazakhstan. We are registered in 🇱🇻 Latvia.🇺🇸 North Base Media helped us to raise money for the project launch. You can also support Helpdesk.media with a regular or one-off donation.

Helpdesk is also a media about
people
during
the war

We tell the stories of people in the context of war, wherever they are. We ourselves are the same —we need to understand how to live in these new times. There are many of us. Our stories matter. As of now, we publish on Telegram and Instagram. But this is just the beginning

media
Team

We are united in a common cause. We all want the war to end immediately. We can't name all the people on our team because of safety reasons. But here are some of us:

Editor in Chief
Alexander Polivanov

Digital Media Formats Director
Vladimir Tsybulskiy

Head of Support
Nino Tkemaladze

Leading all this stuff
Ilya Krasilshchik